Homeowners Professionals
Home Owner Guide to Viessmann Customer Services

Your one stop shop to navigating Customer Services

Homeowner Guide to Customer Services

Homeowner Guide to Customer Services

Your one stop shop for service, warranties and repairs.

Get solutions online
Seek a faster resolution to issues
Get help faster

Complete online assessment

Self Diagnostic

Online support

Our Customer Care and Technical teams are happy to talk you through any questions you may have relating to your Viessmann product.  We have a range of resources, tools and frequently asked Questions which may help you.


Troubleshooting page, Helpful videos or Frequently Asked Questions to help answer your enquiry? URL to Technical/troubleshooting (NO PAGE) & Current FAQ’s

Register a guarantee 

Recently purchased a product? Remember to register your guarantee to take full advantage of our support services.

Warranty Registrations

For any queries or questions regarding your warranty registration, click here.

Check my warranty details

For any queries or questions regarding your warranty registration, click here.

Do you need an Engineers visit?

As well as supporting your product warranty, Viessmann offers annual servicing, including our Vito Service offer where we fix your annual service price for 3 years. 

We also offer Fixed Price Repairs on our domestic gas boiler range. 

Along with commissioning, repair and callouts for our complete commercial range. Book a warranty visit, make an inquiry, or call one of our Customer Service (Care?) Team on 01952675000.

How can we help today?

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Enter your contact details to receive your free consultation and quotation from a local Viessmann trained installer.

I agree to the privacy policy. I therefore agree that Viessmann Limited will contact me by e-mail and/or telephone to fulfil my consultation request and pass on my data to a certified specialist installer for consultation. I acknowledge that it is my decision to proceed with the referred installer or to request an alternative, that my contract is directly with the installer who is responsible for warranting his installation and that Viessmann is excluded from any financial arrangements.


Yes, Viessmann Limited may contact me by e-mail and telephone to keep me informed about the latest products and services. I may revoke this consent at any time. Full details can be found in the privacy policy.


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Product Manuals

URL  to Technical/troubleshooting page (NO PAGE CURRENTLY EXISTS)

Suggest linking to ViBooks in Installer Portal.

Product Brochures

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