Homeowners Professionals


If you have any questions, feedback or would just like to get in touch with our friendly staff, contact details and opening times can be found below. Alternatively, leave us a message using the contact form.


Hortonwood 30,

Phone: 01952 675000

Email: Please use contact form below to write to business

Book a service appointment here  for more guidance see our support page.

Contact Viessmann

Please complete the form below to contact Viessmann UK. To ensure  your enquiry is dealt with as quickly as possible please choose the right department.

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Standard Opening times  

Sales office:                

Monday to Friday 8:30 am to 5.00 pm

Customer Services :    

Monday to Friday  from 8:30 am to 5.00 pm*
Saturday  from 8:00 am to 1:00 pm*

Technical Advice:            

Monday to Friday  8:30 am to 5.00 pm
Saturday from  8:00 am to 1:00 pm

Current Vacancies


At Viessmann, we don’t just pride ourselves in manufacturing cutting edge  boilers  and  heating systems; we also enjoy a reputation for world class customer service. If you have any questions or feedback about your existing viessmann technology or would like to learn more about how your home could benefit from one or more of our solutions, our Telford based team would love to hear from you. We’ll always endeavour to respond to you as quickly and appropriately as possible.

If you are an existing customer and wish to  request operating instructions  for your Viessmann appliance, you may find it quicker to go directly to our online document database, where you can find and download the documentation you need free of charge.

How can we help?