Homeowners Professionals

Viessmann Spare Parts App

Find spare parts and diagrams for your Viessmann product.

The Spare Parts app is an easy, quick and efficient way for contractors, technicians and engineers to find spare parts for Viessmann products. With just a serial number, Viessmann part information is now at your fingertips!

  • Look up all the sub-assemblies for a product, select individual parts and put them in your basket, or save them for later.
  • View detailed product information like the item part number and in most cases an image of the part.
  • Check if a spare part is compatible with your product, and make your working life easier with the Spare Parts app.


Looking to find out what spare parts you need to repair a boiler?

Simply enter the 16-digit product  serial number, product name or scan the barcode and receive instant results.

Find the location of your serial number here.


Where can I get the app?

The Viessmann Spare Parts web app is available through the your partner portal account. No need to download an app, simply click on the link below, add the serial number and   find what you need:  access the  web app here.

Partner Portal Spare Parts App Store (iOS)
How do I find out which spare parts I need?

Search for your product using either the search bar or barcode scanner. If you don't know the spare part number, simply enter the product model or serial number to find all relevant parts.

After selecting an item in the search results, you can view all of the spare parts for this product by tapping the "Spares" button.

Where can I find manuals for these parts?

After selecting a part in the app, you can view manuals and other technical documents related to that part by tapping the "Technical documents" button.

You can also use the "Maintenance parts" button to view a list of parts that are typically used during routine service for this product.

The "Check compatibility" button allows you to enter another part number, to see if it is compatible with this product. And the "Save for later" button allows you to add this product to your watchlist, so that you can easily revisit it later along with any other saved parts.

How do I view diagrams of the sub-assemblies?

After you have selected an item in the search results, tap the "Spares" button to view all of the sub-components for this product. Then tap the "Screen" option to show detailed drawings of the product with its sub-assemblies.

Using the "List of results" option, you can view the full list of spare parts for the product. You may also enter keywords to filter this list if you want to narrow your search results.

How can I enquire about spare parts availability?

Your local heating supplies stocking wholesaler should be able to give you details on spare parts availability.

The app allows you to identify which spare parts you need, and you can add these items to your basket. Once in the basket, you can send details of these parts via an email, which you can easily direct to your local wholesaler to ask about stock.

For further enquiries about product availability, please reach our to your local parts stockist:

Find Stockists & Spare Parts
Looking for fault code information?

Use our fault code finder tool to help diagnose any issues.

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Our VPlus Loyalty Programme gives you points when you register selected Viessmann products. Redeem them for workwear, gadgets, tools and much more!

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Please complete the form below and our customer services team will contact you to complete the booking and assign you a Viessmann engineer.

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