Homeowners Professionals

Terms Of Use

This Website, including any sub-site accessible through the homepage (collectively, the “Website”), is operated by Carrier Global Corporation , its subsidiaries, affiliates and/or related entities (collectively, “Carrier”). Carrier offers you and the entity you are authorized to represent (hereinafter, “You” or “Your”) this Website to provide You online access to information about Carrier and its products, services, and opportunities. These Terms of Use govern Your access to and use of the Website. BY USING THE WEBSITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.

1. Limited License

Subject to the Terms of Use set forth herein and all applicable local laws and regulations, Carrier grants You a non-exclusive, non-transferable, personal, limited right to access, use and display this Website and attendant materials and/or to learn about Carrier products, services and opportunities. This authorization is not a transfer of title to the Website and materials contained herein and is subject to the following restrictions: (1) You must retain, on all copies of the Website and materials, all copyright and other proprietary notices; and (2) You may not modify the Website or materials in any way or reproduce or publicly display, perform or distribute or otherwise use the Website and materials for any public purpose, except as otherwise specifically permitted herein. Carrier neither warrants nor represents that Your use of materials on this Website will not infringe rights of third parties not affiliated with Carrier.

2. Reservation of rights and Ownership

Trademarks, logos and service marks displayed on this Website are registered and unregistered trademarks of Carrier, its licensors or content providers, or other third parties. All of these trademarks, logos and service marks are the property of their respective owners. Nothing on this Website shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the Website without the owner's prior written permission, except as otherwise described herein. Carrier reserves all rights not expressly granted in and to the Website and its content.

3. Disclaimer

The information presented on this Website is for informational purposes only, provided on an "as is" basis, and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Although Carrier puts a lot of effort in keeping the information and documents on this Website accurate, complete and up to date, Carrier makes no representations or warranties of any kind with respect to this Website or its contents. Any reliance on the material on this Site is at your own risk. This Site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only.

4. Changes

Carrier may revise these Terms of Use from time to time. The changes will not be retroactive, and the most current version of the Terms of Use, which will always be located on the Website, will govern Carrier relationship with You. Carrier will try to notify You of material revisions; for example, via a service notification posted to the Website. Your continued use of the Website constitutes your acceptance of any such revisions. You should periodically visit this page to review the current Terms of Use.

5. Restrictions on Use of the Website

While accessing and using this Website, You may not:

  1. use any device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website;
  2. attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any Carrier server, or to any of the services offered on or through the Website, by hacking, password “mining” or any other illegitimate means;
  3. probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website;
  4. reverse look-up, trace or seek to trace any information on any other user of or visitor to the Website, or any other customer of Carrier, including any Carrier account not owned by You, to its source, or exploit the Website or any service or information made available or offered by or through the Website, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than Your own information, as provided for by the Website. You agree that You will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website or Carrier’s systems or networks, or any systems or networks connected to the Website or to Carrier;
  5. use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website;
  6. forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Carrier on or through the Website or any service offered on or through the Website;
  7. pretend that You are, or that You represent, someone else, or impersonate any other individual or entity;
  8. use the Website or any Content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of Carrier or others;
  9. use contact information provided on the Website for unauthorized purposes, including marketing;
  10. use any hardware or software intended to damage or interfere, or attempt to, with the proper working of the Website or to surreptitiously intercept any system, data or Personal Information from the Website;
  11. interrupt, or attempt to interrupt, the operation of the Website in any way.

Carrier reserves the right, in its sole discretion, to limit or terminate Your access to or use of the Website at any time without notice. Termination of Your access or use will not waive or affect any other right or relief to which Carrier may be entitled at law or in equity.

6. User Submissions

You acknowledge that You are responsible for any material You may submit via the Website, including the legality, reliability, appropriateness, originality and copyright of any such material. You may not upload to, distribute or otherwise publish through this Website any content that:

  1. is confidential, proprietary, false, fraudulent, libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, infringing on intellectual property rights, abusive, illegal or otherwise objectionable;
  2. may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law; or
  3. may contain software viruses, political campaigning, chain letters, mass mailings, or any form of "spam."

If You do submit material, and unless we indicate otherwise, You grant Carrier an unrestricted, nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such material throughout the world in any media. You further agree that Carrier is free to use any ideas, concepts or know-how that You or individuals acting on Your behalf provide to Carrier. You grant Carrier the right to use the name You submit in connection with such material, if they so choose.

Some features that may be available on this Website require registration and/or use of a password. You are responsible for protecting Your password. You agree that You will be responsible for any and all statements made, and acts or omissions that occur, through the use of Your password. If You have any reason to believe or become aware of any loss, theft or unauthorized use of Your password, notify Carrier immediately.

7. Hyperlinks and Third Party Sites

Certain website links provided on this Website will launch Internet sites that are not under the control of Carrier. Carrier provides these outside links solely as a convenience to You and the provision of any such link is not an endorsement by Carrier of that site or any of the contents, products, or services contained or offered therein. Accordingly, Carrier makes no representations or warranties whatsoever concerning availability of or content, including sub-links, found on those sites.

When registering for, ordering or purchasing products or services from any party who’s website link is provided on this Website, You will be entering into an agreement with that third party. In these cases, You should review and understand the terms and conditions posted by such third party, its privacy policy and cookie policy before You register, order or purchase. Except to the extent specifically stated herein, the Agreement stated by Carrier herein will not apply in those cases. Carrier is committed to linking with companies that share Carrier privacy concerns. However, Carrier cannot and do not control the way these parties use or collect information or operate their businesses.

8. Disclaimer of Warranties and Limitations of Liability

TO THE EXTENT PERMITTED BY APPLICABLE LAW, CARRIER EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE WEBSITE ARE COMPLETE, CORRECT, ACCURATE, USEFUL, RELIABLE OR NONINFRINGING, AS WELL AS WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING; THAT ACCESS TO THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE WEBSITE WILL BE SECURE; THAT THE WEBSITE OR THE SERVER THAT MAKES THE WEBSITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE WEBSITE WILL BE COMPLETE, ACCURATE OR TIMELY.

IF YOU DOWNLOAD ANY MATERIALS FROM THIS WEBSITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS.

YOU ACKNOWLEDGE AND AGREE THAT YOU ASSUME FULL RESPONSIBILITY FOR YOUR USE OF THE WEBSITE. YOU ACKNOWLEDGE AND AGREE THAT ANY INFORMATION YOU SEND OR RECEIVE DURING YOUR USE OF THE WEBSITE MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK AND THAT THE WEBSITE IS MADE AVAILABLE TO YOU AT NO CHARGE. RECOGNIZING SUCH, YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEITHER CARRIER NOR ITS SUPPLIERS OR THIRD PARTY CONTENT PROVIDERS WILL BE LIABLE FOR ANY DIRECT, INDIRECT (INCLUDING BUT NOT LIMITED TO FAILURE OF PERFORMANCE, COMPUTER VIRUSES, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, YOUR LOSS OF PROFITS, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, LOSS OR USE OF ANY RECORD OR DATA), PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE WEBSITE, OR ANY OTHER SITE YOU ACCESS THROUGH A LINK FROM THIS WEBSITE OR FROM ANY ACTIONS CARRIER TAKE OR FAIL TO TAKE AS A RESULT OF COMMUNICATIONS YOU SEND TO CARRIER, OR THE DELAY OR INABILITY TO USE THE WEBSITE, OR FOR ANY INFORMATION, PRODUCTS OR SERVICES ADVERTISED IN OR OBTAINED THROUGH THE WEBSITE, REMOVAL OR DELETION OF ANY MATERIALS SUBMITTED OR POSTED ON THE WEBSITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF CARRIER OR ANY OF ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.

9. Indemnification

You agree to indemnify and hold Carrier and their officers, directors, shareholders, employees, contractors, agents, licensors, service providers, subcontractors and suppliers harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Carrier by any third party due to or arising out of or in connection with Your use of the Website and content You supply, and any violation of these Terms of Use.

If You cause a technical disruption of the Website or the systems transmitting the Website to You or others, You agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from that disruption. Carrier reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by You and, in such case, You agree to cooperate with Carrier in the defense of such matter.

10. Governing Law and Jurisdiction

This Website is maintained and controlled by Carrier in the State of Florida, United States of America. Carrier makes no representation that materials on this Website are appropriate or available for use at other locations outside of the United States and access to this Website from territories where this Website’s contents are illegal is prohibited. If You access this Website from locations outside the United States, You are responsible for compliance with all local laws. The laws of the State of Florida shall govern the content and use of this Website, without giving effect to any of the conflict of law principles or rules thereof.

 

Latest update: March 25th, 2020

Read more about Carrier's code of ethics and whistle blower procedures

Carrier Code of Ethics

Carrier's Speak Up Program