Benefits of the ViCare App

With the ViCare app, you can take your Viessmann heating system to a whole new level. We deliver the best of innovation and comfort for you in one easy to use application. Download today and then follow the instructions below, to connect your heating system.

Please note that this page is for owners of Viessmann heating systems with WiFi inside and a digital display as pictured above. If you don't have a product with WiFi inside, don't worry – you can still connect other Viessmann systems. Check the System Requirements below.

Benefits of heating control with ViCare

Comfort

Updates

Security

  • Free and easy to use remote control of heating and DHW

  • Highest level of security and data privacy

  • Set heating schedules according to your routines

  • Optimises household comfort and energy savings

  • Peace of mind with direct connection to heating professional

How to Connect

The following steps are required to connect your heater to your personal ViCare account:

  1. Install the Viessmann ViCare app on your smartphone or tablet (available for iOS and Android).

  2. Locate the individual QR code for securely connecting your heater to your wireless network (WLAN router). Your heating engineer has affixed this sticker to the heater in a place that is accessible to you: either directly on the housing of your heater or in the technical documents included with your heater. If you cannot find this sticker, please contact your heating engineer who installed your Viessmann heater.

  3. Follow the instructions in the commissioning menu of the ViCare app. During commissioning, you will scan the QR code and use it to connect your heater to your wireless network (WLAN router).

System requirements

Mobile device with the following operating system:

  • iOS 12.0 and higher
  • Android 5.0 and higher

A Viessmann heating system with WiFi on board manufactured after:

  • Vitodens 3xx series from April 2019
  • Vitodens 2xx series from April 2020
  • Vitodens 1xx series from April 2021
  • Vitodens 050 from August 2021
  • Vitovalor PT2, PA2 from April 2018
  • Vitocal 25X-A from July 2021
  • Vitocal 15X-A from March 2021

If you have a system that does not have WiFi on board and requires an external Vitoconnect gateway to connect to the internet, please click here to learn more. 

Examples of heating devices that follow this protocol are shown below. If you are unsure, contact your heating professional or a local Viessmann sales office.



Examples of heating systems without WiFi on board

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